Thank you for your interest in automating your driver work history to prospective employers using DriverFacts’ third-party administrative services. If you have any questions and would like to speak to a representative, please call (888) 844-4730, press 804, or email us using our contact request form
In today's competitive market, operating efficiently is crucial for carriers but many may not realize the hidden costs associated with manually processing prospective employer driver work history requests being done by your in-house staff. Responding to these requests is often a work-intensive, time-consuming burden that clogs inboxes, ties up Safety and HR resources, and pulls focus from strategic priorities. They are:
- Time-Consuming: Each request can take 15–30 minutes to complete, especially if handled by phone, fax, or email. For example, if your staff receives just 40 verification requests a month, automating this process could save 20 staff hours.
- Resource-Intensive: Administrative staff are pulled away from higher-value tasks to track down records and respond to repetitive inquiries.
- Error-prone: Manual data entry increases the risk of mistakes—leading to compliance violations or repeated follow-ups.
Ask your team if:
- They must respond to each request, email, fax or phone call?
- What if the driver applies to multiple carriers, do they have to re-enter information?
- How much research to you need to do to get all the data needed and entered?
- Are they responsible for specifying costs and determining who they will and will not charge?
As a third-party administrator, serving as an extension of your team, we automate responses to incoming requests for driver work histories tailored to your needs. Daily and instant notifications keep your team in touch with current drivers looking to leave and termed drivers looking again.
DriverFacts Hosting and Set-up Includes the Following Items:
Data Analysis and Database Setup
Our IT Team will work with your personnel on data requirements and file specifications to ensure a seamless and secure data feed transfer to our web servers to provide accurate, consistent, real-time data, exactly the way you want it, while keeping you compliant with DOT and FMCSA regulations.
Work History and Reporting
We automatically and quickly respond to incoming work history requests from prospective employers, so you don’t have to respond to emails, calls or faxes. Every safety sensitive work history request for accidents, beyond the required DOT information, is carefully reviewed by our in-house specialists before releasing information to the requestor. All request information (uploads or faxes, consent forms, requestor information, viewed work history) is digitally stored for future retrieval and management reporting.
Driver Portal
A website portal, offered at no cost, for your drivers to file request for corrections and rebuttals and automates the processing of driver requests. All transactions are stored with date and time stamps as mandated by the DOT.
Analysis and Reports
- With the original DriverFacts Morning Report and the Recruiting Report, clients are alerted to drivers who are looking, leaving, or terminated drivers looking again so you can rehire those drivers first and act to retain current drivers before someone else recruits them away. This helps keep your operations running smoothly and saves thousands to hire a new driver.
- Many other reports, tools and services provided, all free to you as a client.
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Revised: March 26, 2026.